Tools Warehouse Smithfield is a well-established and reputable brand that provides a wide range of tools and equipment for various industries and DIY enthusiasts. With a prime location in Smithfield, the warehouse offers a convenient and easily accessible resource for customers in the area. The brand is known for its extensive selection of quality products, competitive pricing, and excellent customer service. Whether it's power tools, hand tools, or accessories, Tools Warehouse Smithfield caters to the needs of professionals and hobbyists alike. The brand prides itself on being a one-stop-shop for all tool-related requirements, ensuring that customers can find everything they need under one roof. With a strong emphasis on customer satisfaction and a commitment to delivering value, Tools Warehouse Smithfield has garnered a loyal customer base and continues to be a trusted source for all things tools.
![](https://static.where-e.com/Australia/New_South_Wales/City_Of_Fairfield/Tools-Warehouse-Smithfield_f46b9d1345f8eb067393614a66dd5814.jpg)
Reviews
Very nice and helpful blokes work here. Sam and James particularly. My order was lost - not by them but cancelled by the supplier for some unknown reason - but when I rang the guys on the phone followed it up, sorted it, got me a better product for my needs and a $200 refund! Service! I recommend contacting them direct rather than ordering online - that avoids mix ups and discrepancies between the stock on the shop floor and what is available online.
I purchased a dial indicator on line and the delivery was excellent. I was informed of the packaging and processing which was great. The instrument was very well packaged and exactly as described. I thoroughly recommend Tools Warehouse for quality engineering supplies.
TERRIBLE CUSTOMER SERVICE. I purchased a Metaltech 1016mm 3-in-1 Brake Shear & Roll Sheet Metal Working Machine from Tools Warehouse, unfortunately the product arrived in a damaged crate with some missing parts, initially Tools Warehouse were great, replacing the missing components, however, some time later a major casting of the machine broke. The machine had never seen any serious use, nor had it been used for anything near its rated capacity. Although subjective, I believe the fault was either a poor casting or caused from the impact the machine had seen during delivery. While I can understand warranties can and should at times be questioned, my issue is with the lack of customer service, with zero of my emails being responded to. Quite disappointing that Tools Warehouse are not willing to even discuss any serious faulty/damaged products.
Purchased an Estwing hammer. A slight confusion between the online photo and actual product I received. My questions about this were addressed quickly and it was discovered the online photo was of an older model. Delivery was quick, price was good, support was excellent with email and phone calls from the supplier.
Good damaged,please contact me.Orfer number:S108213.
Had my toolbox scratched and dented due to poor packaging, they blamed shipping company. I talked with them not for anything just required a corner bumper, and I was promised to have a free corner bumper to but had no update since then. I paid 700 dollars for this poor shipment and I don’t think it was worthy 700 dollars for this poor packaging. Will never ever shop here anymore.
Don't give out 5 stars, but with how the Tools Warehouse team resolved an issue with transaction (a part was missing from the kit), can thoroughly recommend them and will definitely use again
I placed an order for a mower. Did not have any issues and the mower arrived within the week.
Location
64 Victoria St, Smithfield NSW 2164, Australia
Hours
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Monday
07:30 AM - 05:00 PM
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Tuesday
07:30 AM - 05:00 PM
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Wednesday
07:30 AM - 05:00 PM
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Thursday
07:30 AM - 05:00 PM
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Friday
07:30 AM - 05:00 PM
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Saturday
08:30 AM - 03:00 PM
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Sunday
09:30 AM - 02:00 PM
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